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Features and Benefits | Electromate
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Features and Benefits

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Features and Benefits

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Respected by customers as a premiere source for High Performance Robotic and Mechatronic Solutions, Electromate® distributes AC & DC Servo and Stepper Motors, Drives, Controls, Positioning Systems & Robots, all supported via extensive product selection, just-in-time & consignment inventory, dedicated customer service and technical engineering support.

Electromate® provides Motion Control at the Speed of Technology™

Electromate® Benefits

Single Source for all your Motion Control needs:

We carry the industry's most comprehensive selection of AC & DC Servo and Stepper Motors, Drives, Controls, Positioning Systems, Bearings and Sensors.

Qualified Motion Control Specialists:

We provide comprehensive system design and timely after-sales technical support.

Value-Added Services:

We offer parts sub-assembly, local repair facilities, aftermarket machining, turnkey onsite installation, software development, and product training seminars.

Publications:

We offer proprietary Programming Manuals, Teaching Textbooks and interconnection wiring schematics.

Extended Customer Service:

We provide on-line shipment tracking, multiple currency billing, Visa/MasterCard/American Express, PayPal or Wire Transfer payments accepted, after hour's customs clearance, plus extended warranty programs.

Global Reach:

Our products are installed in North & South America, Europe, Asia and Australia.  We ship to any approved trading nation and meet national regulatory product standards such as UL/cUL, CE, CSA, RoHS, TUV and VDE.

At Electromate®, we strive to provide the industry's highest value products and services, quality engineering and timely after sale support.  Our goal is 100% customer satisfaction.  To this end, we are pleased to offer our clients the following Free Standard Service.

Standard Service

  • System sizing/selection assistance
  • Toll free phone support by trained automation specialists
  • Interconnection wiring diagrams
  • Emergency stock (subject to availability)
  • Use of local testing lab for troubleshooting
  • Factory warranty returns (ground transit) prepaid
  • After hours shipping
  • Real-time order tracking
  • Controller firmware upgrades (where applicable)
  • Flexible delivery options including: just-in-time and consignment inventory
  • Dedicated customer service representatives for pricing, order expediting, customer quotes, literature requests and other queries
  • Visa, MasterCard, American Express, PayPal or EFT/ACH/Wire Transfer payments accepted with multi-currency billing
  • Same day shipping (by 3:00 PM Eastern Time)
  • High quality, brand name products

Electromate® also provides comprehensive local support services for all the products it supplies.  Some services relate to maintenance, repair and trouble-shooting.  Others are designed for customers who need assistance in installing and/or applying Electromate® products. Our Support Services Bulletin provides information to help you select the type of service you need and outlines our service options.

Electromate® Achieves ISO 9001:2015 Registration

registration certificateThe scope of registration encompasses-  

A Stocking Distributor of Performance Motion Control & Automation Products such as: servo/stepper components & systems, linear bearings, positioning stages & actuators, switch/sensor products and PLC/operator interfaces. Electromate®'s engineered products are sold & serviced to the following industries: automotive, packaging, machine tool, aerospace, robotics, telecommunications, medical diagnostic, pharmaceutical, food processing and entertainment industries. 

Mission Statement

Our goal is to provide Superior customer satisfaction backed by expert technical support, a comprehensive product selection, generous inventory levels, high performance products and invaluable value added services.

Click on the images below to view our Corporate Videos:

video video


Follow us at:

Electromate®'s Blog
Electromate®'s Facebook Page
Electromate®'s LinkedIn Profile
Electromate®'s Twitter Page
Electromate®'s YouTube Channel
Electromate®'s Product Linecard

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